• Handle for E-Commerce  
• Making promotion (Room & Spa) 
• Doing sale call 
• Searching market 
• Room occupancy survey. 
• Marketing plan  

- HUMAN RESOURCE 

• Recruiting staff 
• Preparing staff contract 
• Controlling staff attendant 
• Preparing SOP for all department 
• Staff salary survey  
• Other admin job 

- OPERATION 

• Controlling operation all department 
• Making sure all department follow SOP 
• Working with F&B Department to make more revenue (Making Event/Promotion) 
• Handle all reservation (Make sure that all reservation are in place) 
• Handle guest complain. 
• Handle guest experience (Make sure that all guest are happy with us) 
• Keeping in touch with the guest (Send the guest a thank you letter after they check out). 
• Preparing improvement plan 
• Assisting GM 
• Conducting training 

• Taking Care of Operation Manager’s document. 
• Assist to admin job. 
• Assisting to Sale and Marketing manager (Prepare invoice, Checking and following up payment of sale, and preparing for monthly sale report). 
• Assisting to purchasing department (Preparing for purchasing order and claim form. 
• Controlling for staff’s car using. 
• Controlling staff attendant. 
• To Maintenance whole office. 
• Other task assigned by manager. 

• Control all documents in Nagaworld (All department), especially, document in CEO room (Defining document type and categories which in necessary. 
• To Identity the status of file or document.  
• To develop and standardize the labeling format, (develop master list for all files).  
• To deal the problems with the custodian. 
• Training our process of work to all departments in NagaWorld.  
• Scanning the important documents.  
• Filling Document. 

• Responding for car booking (Preparing our service to customer). 
• To deal the problems with costumer,  
• Solving the internal problem (The problems between driver and driver),  
• checking schedule of flight,  
• Building up a good communication with the client.  
• Controlling all staff. 
• Other task assigned by owner.