Job ID: 29170    Views: 755

Service Technician, EI Commercial, Human Resources Manager

About Jardine Schindler

Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group of Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence.

JSG is headquartered in Hong Kong and designs, engineers, installs, maintains and modernizes elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand, Taiwan and Vietnam.

JSG employs some 4,500 staff in a variety of specialist disciplines, ranging from engineering design to construction management. The business is split into two principle operating divisions: New Installations, focusing on new construction projects, and Existing Installations, providing maintenance and modernization services.

On average, 100 million people throughout the Asia Pacific regions will be transported by equipment supplied and maintained by JSG on any given day.


01 - PositionService Technician      4 Position

Division/Department: Existing Installation

Based: Jardine Schindler Cambodia Ltd.


  • Safety
  • Preventive maintenance
  • Call backs
  • Fix Repair & Material
  • Customer satisfaction
  • Maintains and repairs elevators, escalators and moving-walkways under responsible areas to ensure their performance and safety.
  • Attends the simple case of breakdowns of elevators, escalators and moving-walkways under responsible areas or as assigned within agreed timeline.


  • Minimum requirement College or University in Engineering (mechanical/electrical)
  • Basic knowledge in Word and Excel preferred
  • High commitment and active support to Safety
  • Integrity
  • Customer Orientation
  • Problem Solving skills

02 - POSITION: EI Commercial  (1 position)

Division/Department: Existing Installation

BASED: Jardine Schindler Cambodia Ltd.


  • Manage all business activities (Service Contracts, Repair) in the designated area within budget and provided company guidelines strategies to ensure Sales, Operating Revenue and Profitability meet the yearly financial target
  • Work together with EI Service Contract Manager to ensure the timely conversion of all equipment from Free Maintenance to paying portfolio, the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labor and material cost, Recover lost Maintenance contracts from the market;
  • Work together with General Manager to ensure all possible upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
  • Support and manage to develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
  • Ensure maintenance is methodically and properly implemented
  • Seek opportunities for non-traditional spare part sale
  • Follow up sale till successful sale and implementation
  • Setting and managing fix repair sale target
  • Manage correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office


  •  Bachelor’s Degree in advance.
  • Knowledge in PC application with Microsoft Office,
  •  Proficiency in writing and speaking English
  • Customer Orientation & People Orientation
  • Negotiation Skills
  • Good writing skill
  • High discipline in the performance of duty as required by superior
  • Good communication and interpersonal skill
  • Can-do-attitude

03 - POSITION: Human Resources Manager

Division/Department: HR

BASED: Jardine Schindler Cambodia Ltd.


  • Lead change management and cultural integration efforts driving a positive working environment, right first time, result oriented and customer focus mindset.
  • Develop and maintain a positive employee and industrial relations workplace. Maintain functional advocacy for the employees and their interests.
  • Facilitate effective communication within the organization to maintain an open and trustworthy work environment.
  • Develops plans to increase the engagement of employees at all levels and in all locations.
  • Actively supports and leads efforts around the safety of our employees, customers and passengers.
  • Challenge the organization to ensure continuous improvement and upgrading of talent processes and organization performance.
  • Actively drive the management resource planning in identifying, developing and retaining the key talents.
  • Attract and recruit high calibre candidates to achieve the manpower plan and growth agenda. 
  • Formulate and implement HR policies, systems and processes in Cambodia. Keep track with changes in our corporate and group policies, market practice and labour regulation.  Advise the management of the changes and revise the HR policy when necessary.
  • Manage the office administration function in Cambodia to the highest efficiency and most effective cost.
  • Drive and promote safe behavior in accordance with the Schindler Safety Management System, CSH Fundamentals and the Local Cambodian labor legislation  


  • University graduate major in HR Management or related disciplines
  • Highly motivated, dynamic individual with strong leadership capability
  • Strong customer and people orientation, achievement orientation and impact
  • Excellent interpersonal skills, including communications skills, both verbal and written;
  • Well versed in local Employment Ordinance, taxation, retirement plan, other relevant rules and regulations as well as HR practices.
  • Well familiar with talent search and recruitment process
  • Good connection with local educational schools is preferred
  • Possesses the highest level of ethics and integrity

Please submit your application including the following items:

1-           01 Curriculum Vitae (CV) + 01 Cover letter

2-           01 Copy of ID Card/ Passport

Submit your completed application and CV to:

Contact detailed:

Jardine Schindler (Cambodia) Ltd.

Unit 701, 7th Floor, Vattanac Capital Building No. 66, Monivong Boulevard, Sangkat Wat Phom Khan Daun Penhr | 12000 Phnom Penh, Kingdom of Cambodia

Posting Date: 17 Jul, 2017
Closing Date: 17 Aug, 2017
Hiring: 06 Positions
Job Type: Full-Time,
Job location: Phnom Penh,
Ad Type: Premuium