Job ID: 31683    Views: 2841

Sales & Marketing Manager, Sales Manager

Job Title : SALES & MARKETING MANAGER,

                : SALES MANAGER

Reporting to : DIRECTOR OF SALES & MARKETING

Position directly supervised : Indoor & Outdoor Sales & Marketing Team and Reservation

Cooperates with : All Departments

 

RESPONSIBILITIES

  • Responsible for the smooth running operation of Sales & Marketing Department,
  • Maximize the total revenue / income from time to time by promoting and up selling products
  • Build up good relationship with all customers
  • Build up very strong network account and business market opportunity
  • Handle guest complaints, guest enquiry and to follow up with them. Make sure that corrective action is carried out immediately.
  • Attend Management Meetings and all scheduled meetings.
  • Submit weekly sales call report to director of sales & Marketing
  • Update all sales call report on daily basis and this includes updating of highlight and feedback from client.
  • Be able to follow commands from director of Sales & Marketing fully
  • Give staff instruction and guidance on a regular basis.
  • Ensure all guests receive the best and fastest service with up-to-date information.
  • Reports any potential markets or business opportunity to Director of Sales & Marketing
  • Reports action plan to Director of Sales & Marketing (Weekly Report)

PLANING AND ORGANIZATION

  • All Sales Calls must be pre-planned and scheduled. A weekly itinerary must therefore be submitted every Monday to the Director of Sales Manager
  • Sales Call is conducted by sales manager, sales & marketing manager

SALES CALLS MAY BE CONDUCTED FOR ANY OR ALL OF THE FOLLOWING REASONS:

  • To prospect a new client
  • To present the product to a new client
  • To present product updates to an existing client
  • To re-qualify an existing client
  • To actively solicit business or additional business
  • To do follow up and to gain client commitment
  • To gather data for an expected event

WORKING RELATIONS

  • Ensure close co-ordination with all other departments of the company.
  • Maintain a close relationship with all Sections and Department Head to ensure smooth operation.
  • Familiar with all emergency procedure regarding fire, accident, medical emergency, etc.

GUEST RELATION

  • Improve on guest service standards build up more relationship
  • Ensure staffs attend to residents’ request immediately.
  • Ensure all staff carries out the company’s rule and regulations, policies and procedures.
  • Always refer to the Sales & Marketing Director or General Manager when in doubt.
  • Communicates effectively with guests, clients, government officials and other important individuals to ensure satisfaction in service and product.

THE PERSONAL BUSINESS PLAN AND ACTION PLAN

  • The Personal Business Plan will be initiated and accomplished by each Sales Manager and Sales Executive as below :
  • Market Analysis
  • New Client Opportunities
  • Personal Targets for Account Acquisition
  • Action Plan
HOW TO APPLY

Interested candidates are invited to submit CVs to:

Ms. Malis Khov

Tel: 092 129999/086 913 888

Email: malis.tonlebassac@gmail.com



Posting Date: 09 Sep, 2017
Closing Date: 09 Oct, 2017
Job Type: Full-Time,
Job location: Phnom Penh,
Industry:
Ad Type: Top-10