• Review DLSOP for 100% compliance for all assigned customers
• Meeting/Educate shipper of the requirement from customer to ensure shipper properly follow customer’s expectation
• Communicate with shipper for booking and request to customer for shipping approval timely before shipment is proceed
• Make booking to carrier or co-loader as per guideline of department direction to protect space & equipment.
• Release container to appropriate shipper as approved by customers
• Filing ISF correctly & Timely (within 48 hrs before COB from PNH/KOS)
• Prepare and confirm MBL to meet carrier’s SI cut off time
• Filing AMS/ACI to US/Canada/China/Mexico…custom timely & correctly
• Issue an accurate original house bill of lading/FCRs to shippers
• Ensure closing shipment settlement within 5 calendar days of COB and timely
• Ensure accurate and timely client and vendors billing.
• Issue bill of loading to local shippers for applying C/O after shipment COB
• Follow up wither Service Provider of containers pick up, stuffing container and loaded container departure from Warehouse for CFS/CY shipment to meet CY cut off at port  
• Meet compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Ensure accurate and timely data entry into our operating system.
• Daily review Stat 1 and operational reports and work with team on updating event codes/Running Ocean Export Work Flow Daily.
• Communicate politely and firmly with all customers, with provision of exceptional customer service in mind
• Response email to both external & internal customer timely as follows:
• -Asia region:  within 2 hours
• -EU & US regions:  within 24 hours
• Complete 52 training hours per year and other mandatory courses as per required by  company’s guideline
• Process check request of local charges invoices from carrier or co-loader to accounting department on every Wednesday without fail.
• Be open to implementing new system changes and enhancements with your team. 
• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

• Education: Bachelor degree.
• Experience: 1 year or minimum level of direct experience in a similar position.
• Knowledge/ Skills: Good communication skills, self-motivated, and team work.
• Special Requirements: Must have excellent work habits. Must pass a background check, if applicable in state, region or geography. Must be a good communicator and specifically, with customer, carrier and service provider.

Please kindly contact to:

1. Name  : Chhunna Lem

• Phone   : 017 662 002
• Email     : [email protected]
• Address : IOC Building., No 254, F4-R05, Monivong Blvd., S/K Boeung Rang, Khan Daun Penh, Phnom Penh, Cambodia

     2.   Name  : Vong makara   

• Phone   : 016 774 201
• Email     : [email protected]
• Address : IOC Building., No 254, F4-R05, Monivong Blvd., S/K Boeung Rang, Khan Daun Penh, Phnom Penh, Cambodia