After Sales Advisor

Career at Audi Cambodia

In 2016, the Audi Group delivered to customers 1,867,738 automobiles of the Audi brand. In the 2016 financial year, the Audi Group achieved total revenue of €59.3 billion and an operating profit of €4.846 billion. At present, approximately 85,000 people work for the company all over the world, about 60,000 of them in Germany. Audi focuses on new products and sustainable technologies for the future of mobility

Audi dealerships are elevating the brand to the lead position in service team within the premium sector. To maintain this strong performance the brand plans to invest in new products and talented employees.

As the sole authorized Audi Cambodia is looking for people strongly committed and enthusiastic, willing to keep our customers’ desires at the heart of everything we do.

Service Department

After Sales Advisor

Audi Cambodia, Automotive Dealership, Seeks for a After Sales Advisor

As After Sales Advisor, is an interaction or consolidation between the customer and workshop. He/she has to play a key role to represent as a Company and dealing with customer’s requirement, complaint, communication, and provide precise technical information to support to all customers.

Stimulating and varied - your working environment

• As After Sales Advisor, you will work in a dynamic environment involved with customers, service department and whole colleague within the Audi Terminal.

Challenging and diverse - your tasks

• After Sales Advisor:
• Age between 20-30 (Male or Female)
• Reliabilities, politeness, friendliness, well appearances
• Meet and greet the customers in the same personalities
• Welcome customers with refreshing environment
• Establish Repair Order and get customer’s approval before working on the vehicles
• Be responsible and motivated
• Efficient communication and time taking with customers
• Provided a customer with convenience environment both direct walk-in or e-communication
• Arrange appointments with workshop availabilities schedule
• Explain customers with accurate information 
• Get customer approval before start to fix or repair and replace new spare parts
• Prepare quotation & pro-invoice
• Follow-up with customers
• Filling document in the right folder

Technical and personal qualifications

• Excellent English and Khmers skills both written and spoken.
• Excellent Microsoft Office Skills (Word – Excel – Power point- Email Mutual Responsibilities etc.)
• Excellent in organizational and interpersonal skills and some experience in technical.
• At least 2-3 years working in the automotive or premium goods industry
• Honest and trustworthy, hard-working and willing to learn new skill, new training.  

Desirable :

• Professional certification in the area of business administrative, luxury-automotive experience is an advantage
• Driving license is possible
   

Where and when - your position

• Audi Phnom Penh
• Address: No. 15Z Monivong Blvd corner st. 422, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh.
• Working hours : Full time
• End date : 29-December-2017
• Salary: negotiated
• Mail to : [email protected]