Assistant Property Manager - Operations Manager, Property Manager, Operations Officer, Technical Supervisor / Manager

Job Title:            Assistant Property Manager - Operations Manager

Business Unit:     Asset Services, CBRE Cambodia, Phnom Penh

Report to:            Property Manager

Effective Date:    ASAP

REQUIREMENTS & QUALIFICATIONS

• Male or female, minimum 25 years old
• Bachelor’s degree in any related field
• Minimum 3 years’ work experience, property related work experience preferential
• Good appearance and personal presentation
• Strong organizational and leadership skills
• Good English communication both verbal and written
• Mandarin communication skills desirable
• Good Microsoft Word and Excel skills

SUMMARY

The Operations Officer responsibilities are:

• To maintain relations and communication with all tenants at the property you are assigned to.
• To provide administration services and support to the Property Manager when required.
• To assist the Property Manager in preparing and producing a variety of reports.
• To supervise and monitor operations teams for efficient running of the project.
• To provide reports on the property condition from visual inspection.
• To maintain good public relations with clients, owners and tenants of the property.
• To ensure that all operating procedures for the property run efficiently, including security, cleaning, fire safety, emergencies and evacuation procedures.
• To carry out any other duties as assigned by the Management.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Regularly visit the Tenants in their space to update them regarding any on-going building work; services; cleaning and receive comments, suggestions or complaints and improve services.
• Follow up on any comments, suggestions or complaints until the matter is resolved.
• To monitor and review the operation of all term service sub-contractors such as;
• Cleaning
• Security
• Pest control
• Landscape & Gardening
• Reception & Customer Service
• Parking
• Tenant fit-out works
• As well as to ensure that those services are performed satisfactorily as agreed to in the contract and at the costs quoted.
• To ensure the smooth daily operation of the building such as car park, vehicular and pedestrian access and security.
• Ensure tenant fit-out runs smoothly, maintain contact with the lessee to ensure they have all information and assistance they require.
• Carry out regular building inspections and view from the client perspective. Report any issues or abnormalities to the Property Manager with a recommendation for improvement.
• Carry out any other ad hoc duties as assigned by the Property Manager or the Management.
• Provide management weekly report on effectiveness of operations
• Process payments and follow proper procedures and policies
• Be on call in case of emergencies

Job Title:             Property Manager

Business Unit:      Asset Services, CBRE Cambodia, Phnom Penh

Report to:             Head of Property Management, Asset Services

Start Date:            February, 2018 onwards

REQUIREMENTS & QUALIFICATIONS

• Male or female, minimum 30 years old
• Bachelor's degree or Master’s degree in business administration, engineering, real estate or related field
• 3 years’ experience in property, office, residential or estate management
• Strong organizational and leadership skills
• Good English communication skills both verbal and written
• Mandarin communication skills desirable
• Good computer skills

SUMMARY

The Property Manager’s responsibilities are:

• To implement quality, first class property management following CBRE’s property management system and procedures at the property you are assigned to.
• To provide day-to-day management of the property and ensure that the company’s reputation as a high-quality service provider is maintained and enhanced.
• To supervise and monitor operations and technical teams for efficient running of the project / property.
• Compliance with CBRE’s anti-money laundering, anti-corruption and compliance rules and policies.
• To ensure that all operating procedures for the property run efficiently, including security, fire safety and emergency and evacuation procedures.
• To identify problem areas in the site and recommend improvement plans to maximize the efficiency of site management.
• To maintain good public relations with clients, owners and tenants of the property.
• Carry out any other duties as assigned by the Head of Property Management or the client.

ESSENTIAL DUTIES & RESPONSIBILITIES

• To monitor, control and organize all on-site staff and to be responsible for the actions of such staff in addition to ensuring that staff rosters and all holidays are adequately covered.
• To regularly inspect the property.
• To monitor and review the operation of all term service sub-contractors such as cleaning, security, pest control, landscape and lift contractors, as well as to ensure that those services are performed satisfactorily as agreed to in the contract and at the costs quoted.
• To liaise with the M&E technical teams regularly to ensure safe and efficient operation of the property.
• To monitor and control all Purchase Order (PO), Work Orders (WO) and Purchase Request Forms (PR) generated in respect of the property.
• To ensure the smooth daily operation of the building such as car park, vehicle and pedestrian access and security etc.
• To liaise directly with tenants to handle on-site practical issues and to deal with any problems that may require approval from CBRE Cambodia and ensure good communication among tenants and the landlord.
• To maintain an accurate up-to-date flow of information and co-ordinate the preparation of accounting information, invoice procedures and other accounting matters.
• To generally ensure the building is run efficiently and cost effectively at all times, and in a professional manner.
• To be available on call out of office hours in case of an emergency incident.

Job Title:            Operations Officer

Business Unit:     Asset Services, CBRE Cambodia, Phnom Penh

Report to:           Property Manager

Effective Date:    January, 2018

Salary:                $250 up

REQUIREMENTS & QUALIFICATIONS

• Male or female, minimum 21 years old
• Bachelor’s degree in any related field
• Minimum 1 years’ work experience, property related work experience preferential
• Good appearance and personal presentation
• Service-orientated
• Good English communication both in verbal and written
• Good computer skill - Able to use Excel and Word to a high standard

SUMMARY

• The Operations Officer responsibilities are:
• To maintain relations and communication with all lessees at the property you are assigned to.
• To provide administration services and support to the Property Manager and Assistant Property Manager when required.
• To provide reports on the property condition from visual inspection.
• To assist the Property Manager in preparing and producing a variety of reports.
• To carry out any other duties as assigned by the Management.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure all lessees, contractors and building users are provided with the information and guides required.
• Regularly visit the lessees in their space to update them regarding any on-going building work; to receive comments, suggestions or complaints.
• To monitor and review the operation of all term service sub-contractors such as cleaning, security, pest control, landscape and lift contractors, as well as to ensure that those services are performed satisfactorily as agreed to in the contract and at the costs quoted.
• To ensure the smooth daily operation of the building such as car park, vehicular and pedestrian access and security etc.
• Follow up on any comments, suggestions or complaints until the matter is resolved.
• Ensure tenancy fit-out runs smoothly, maintain contact with the lessee to ensure they have all information and assistance they require.
• Carry out regular building inspections and view from the client perspective. Report any issues or abnormalities to the Property Manager with a recommendation for improvement.
• Carry out any other ad hoc duties as assigned by the Property Manager or the Management.
• Be on call 24 hours in case of emergencies.

Job Description – Technical Supervisor / Manager

Job Title:             Technical Supervisor / Manager

Business Unit:      Asset Services, CBRE Cambodia, Phnom Penh

Report to:            Head of Property Management, Asset Services

Start Date:           As soon as possible

REQUIREMENTS & QUALIFICATIONS

• Male or female, minimum 28 years old
• 2 – 5 years’ experience, education, training, qualification within a technical field such as Mechanical, Electrical, Engineering
• 3-5 years’ experience working with equipment relevant to properties
• Strong organizational and leadership skills
• Good at problems solving and flexible
• Good English communication both verbal and written
• Good computer skills
• Good reporting and order processing skills

SUMMARY

The Technical Supervisor/Manager’s responsibilities are:

• To provide day-to-day technical management of the site and ensure that the company’s reputation as a high-quality service provider is maintained and enhanced.
• To supervise and monitor technical staff for efficient running of the property, and compliance with the rules and policies.
• To ensure that all operating procedures for the property run efficiently, including security, fire safety, emergencies and evacuation procedures, plumbing work, access control, CCTV, parking system, security, cleaning and operated to the highest standards and comply with all statutory requirements.
• To support the property management office and follow-up on any outstanding technical issues relating to tenants facilities or operation disruption and working closely with contractors/suppliers to make sure that the issues is solved on timely manner,
• To identify problem areas at the property and recommend improvement plans to maximize the efficiency of site management.
• To maintain good public relations with clients, owners and tenants of the property.
• Carry out any other duties as assigned by the Property Manager or the client.
• Supervise on-site technicians.
• Purchase order, record and manage inventory for any equipment or materials required for the effective management of the property.
• Lead sub-contractor set-up, tender, renewal process to ensure effective sub-contractor agreements exist for the safe and effective management of the property
• To identify problem, process, procedure and areas in the site and recommend improvement plans to maximize the efficiency of site management,
• Co-ordinate with all the contractors for major repair and maintenance of all equipment in order to minimize inconvenience caused to building occupants and tenants.
• Monitor tenant fit-out works, reinstatement works and ensure the work complies with both the landlord and statutory requirements.
• Carry out any other duties as assigned by the Property Manager or the client.

ESSENTIAL DUTIES & RESPONSIBILITIES

• To monitor, control and organize all on-site staff and to be responsible for the actions of such staff in addition to ensuring that staff rosters and all holidays are adequately covered.
• To regularly inspect the property.
• To liaise with the M&E technicians regularly to ensure sufficient service staff is maintained at all times.
• To monitor and control Purchase Order (PO), Work Orders (WO) and Purchase Requisition Forms (PR) generated in respect of the technical management of the property and monitor on cost and expenditure for repair and maintenance.
• To be available on call 24 hours a day in case of an emergency incident.

HOW TO APPLY:

Interested applicants may submit their updated CV, a recent photos and cover letter to CBRE Cambodia address as below.

9th Floor, Phnom Penh Tower, Monivong Blvd corner Street 232, Boeng Prolet Quater, 7 Makara District, Phnom Penh, Cambodia

Contact Information:

Contact Person: Ms. Sovansorphea Sin

Tel: (855) 23 964 099 / 95 666 176

Email: [email protected]

Website: www.cbre.com.kh