Job Details

Insurance Specialist_ Group Life (Sales), Insurance Specialist (Sales), Manager, Business Development, Senior Specialist, Application Development, Agency Manager, Intern, Agency Services, Intern, Digital Marketing, Specialist, Medical Doctor/Underwriting, Senior Specialist, Underwriting

Manulife

Exciting Career Opportunities

Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. At the end of June 2016, we had US$718 billion in assets under management and administration, and in the previous 12 months we made more than US25.4 billion in benefits, interest and other payments to our customers. Our group of companies operates as Manulife in Canada and Asia and primarily as John Hancock in the United States. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK.

We are committed to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

To support the business growth in Cambodia, we are looking for dynamic and result-oriented individuals to fill in the position of:

01 - Insurance Specialist_ Group Life (Sales)        (03 Positions Based in Phnom Penh)

Key Responsibilities:

  • The Insurance Specialist is responsible for providing life insurance solutions to clients  
  • Work closely with branch sales and service teams to provide innovative product solutions to address client's protection, and long-term saving needs  
  • Strengthen the long-term relationships with clients by providing excellent customer service  
  • Perform other tasks as required

Qualification:

  • Candidate must posse at least Bachelor's/ College Degree  
  • Work experience in sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply Must be self-driven and highly motivated  
  • Personable, with good interpersonal and communication skills

02 - Insurance Specialist (Sales)        (10 Positions Based in Phnom Penh)
                                                               (01 Position Based in Sihanoukville)
                                                               (02 Positions Based Battambang)
                                                               (02 Positions Based in Kampong Cham)
                                                              (02 Positions Based in Kampong Speu)
                                                               (02 Positions Based in Kampot)
                                                               (01 Position Based in Pursat)
                                                               (01 Position Based in Kratie)
                                                               (01 Position Based in Kandal)

Key Responsibilities:

  • The Insurance Specialist is responsible for providing life insurance solutions to Bank's clients
  • Work closely with branch sales and service teams to provide innovative product solutions to address client's protection, and long-term saving needs
  • Strengthen the long-term relationships with clients by providing excellent customer service
  • Perform other tasks as required.

Qualification:

  • Candidate must posse at least Bachelor's/ College Degree
  • Work experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply
  • Must be self-driven and highly motivated
  • Personable, with good interpersonal and communication skills

03 - Manager, Business Development    (02 Positions Based in Phnom Penh)

Key Responsibilities:

  • The Business Development Manager is responsible for providing life insurance solutions to Bank's clients
  • Provide necessary training/coaching  and supervision to ensure success of insurance sales
  • Work closely with branch sales and service teams to provide innovative product solutions to address client's protection, and long-term saving needs and to deliver sales target of the company
  • Strengthen the long-term relationships with clients by providing excellent customer service
  • Develop and maintain a positive working environment for team members
  • Perform other tasks as required.

Qualifications:

  • At least 5 years’ experience in financial industry
  • Bachelor degree in Marketing, Business, Finance or related field is preferred
  • Work experience in bancassurance sales is highly preferred for but those with sales and marketing experience gained from banking, FMCG, and other industries are also encouraged to apply
  • Must be self-driven , highly motivated and have strong leadership and influencing skills
  • Personable, with good interpersonal and communication skills
  • Proven track record in sales management and people management are definite advantage
  • Knowledge of insurance product in particular and the financial services industry in general
  • A vested interest in keeping abreast of the industry and market trends
  • Strong analytical, inter-personal, communication (verbal and written) and business development/sales skills
  • Strong networking, innovative and strategic skills
  • Ability  to influence cross-functional teams without formal authority
  • Good presentation skills

04 - Senior Specialist, Application Development    (01 Position Based in Phnom Penh )

Key Responsibilities:

  • Responsible for assisting the implementation of various projects for application systems
  • Participate in analysis, design, coding, testing and implementation throughout the whole development cycle
  • Work with local and regional team in delivering the projects
  • Perform other related tasks as requested

Qualification:

  • University degree in any computer related discipline is preferred
  • 1- 3 years relevant working experience with solid experience in .Net and Database server (Oracle is an advantage)
  • Sound knowledge of system development life cycle (SDLC) standard
  • Sound knowledge of system development with .NET
  • Prior working experience in life insurance or financial industry is an advantage
  • Computer literate in MS Word, Excel and PowerPoint
  • Proven analysis and problem solving skills
  • Strong communication and interpersonal skills
  • Able to work effectively in a fast paced and demanding environment and under pressure
  • High sense of quality and strong personal drive
  • Good command of spoken and written English
  • Fast learner with high commitment

05 - Agency Manager    (01 Position Based in Phnom Penh)
                                     (01 Position Based in Kampong Cham)

Key Responsibilities:

  • Recruit quality insurance sales people
  • Provide necessary training, coaching and supervision to ensure success of insurance sales people
  • Build, manage and supervise own sales team to deliver sales target of the company
  • Build new relationships and strengthen existing client relationships
  • Oversee and organize team activities to ensure cohesiveness of team and productivity of team members
  • Develop and maintain a positive working environment for team members

Qualifications:

  • Bachelor degree in Marketing, Business, Finance or related field is preferred
  • Proven track record in sales management and people management a definite advantage
  • Good at using MS Office
  • Knowledge of insurance product in particular and the financial services industry in general
  • A vested interest in keeping abreast of the industry and market trends
  • Strong analytical, inter-personal, communication (verbal and written) and business development/sales skills
  • Sales focus, results driven, relationship building, professional maturity, teamwork and self-confidence
  • Strong networking skills

06 - Intern, Agency Services     (01 Position Based in Phnom Penh)
                                                    (01 Position Based in Siem Reap)    

Key Responsibilities:

  • Manage the core producers on Facebook Lead
  • Work closely with 12 Core producers who have been selected by HOS and Facebook Lead team
  • Divide the lead
  • Make sure all of them call to each and every prospect seriously which getting from marketing team
  • Let HOS know immediately about those IAs who have problem to make appointment with client
  • Be able to terminate the IAs who do not follow the rule we have set for them
  • Create the messenger group for them so that we can contact them and give them information easily
  • Arrange bi-weekly meeting HOS to update the list and deal with issues occurring during contacting prospect.
  • Manage Report from team about Facebook Lead
  • Work closely with IAs to produce the report to you every day after they get the lead from us
  • Generate the report to your HOS every week
  • Have a bi-weekly meeting with HOS about the process of the team.

Qualifications:

  • High school degree/Bachelor
  • English as the second language
  • Demonstrate teamwork
  • Leadership potential, good communications skill and outgoing personality
  • Proficiency in Microsoft Word, Excel, Internet, and outlook are required
  • Obsess with social media, new technology, photography and design

07 - Intern, Digital Marketing        (01 Position Based in Phnom Penh)

Key Responsibilities:

  • Support on content development, monitoring, analytics and reporting
  • Liaise with internal stakeholders (Mar-Comm, Legal, Compliance, IT, Risk…) on content creation and approval
  • Community Management (Regularly monitoring the comments from audiences across social media platforms, and take action)
  • On-ground support on digital campaigns
  • Daily monitoring on Competitors on digital areas

Qualifications:

  • University student (English, literature, research, marketing, Business IT)
  • English as the second language
  • Proven record of content writings (blog/articles) or similar portfolio is a plus.
  • Previous volunteer and part-time work experience is a plus.
  • Demonstrate teamwork, good organizational skills, attention to detail, and the ability to prioritize in a changing environment
  • Must possess good interpersonal skill and follow-up skills
  • Leadership potential, good communications skill and outgoing personality
  • Proficiency in Microsoft Word, Excel, Internet, and outlook are required
  • Obsess with social media, new technology, photography and design
  • Ability to learn other apps/technology.

08 - Specialist, Medical Doctor/Underwriting    (01 Position Based in Phnom Penh)

Key Responsibilities:

  • Conduct medical examinations at Company clinic
  • Underwrite the life insurance applications according to company underwriting guidelines
  • Handle customer enquiries related to the submitted applications in a professional manner
  • Follow through the New Business admin procedure and workflow to ensure meeting committed service turnaround
  • Manage underwriting related projects
  • Perform other tasks as required from time to time

Qualifications:

  • Degree holder in Medical Doctor is preferred
  • Underwriting and/or working experience in medical related discipline is an advantage
  • Excellent interpersonal, communication and problem solving skills
  • Demonstrate initiative, commitment, and responsibility
  • Attention to details and accuracy
  • Computer literate in Microsoft Office

09 - Senior Specialist, Underwriting        (01 Position Based in Phnom Penh)

Key Responsibilities:

  • Have dual responsibility to underwrite/support the risk assessment of applications and to act in a leadership role for underwriters.
  • Be assigned the most complex/high face amount cases and act as the underwriter on those cases, and support other underwriters through second signature.
  • Maintains a strong working relationship with all kinds of the sales team in order to support them so that we understand each other on practices and procedures.
  • Underwrite the life insurance applications according to company underwriting guidelines
  • Handle customer enquiries related to the submitted applications in a professional manner
  • Follow through the New Business admin procedure and workflow to ensure meeting committed service turnaround
  • Provide ITC (Initial Training Course) training
  • Manage underwriting related projects
  • Perform all other duties as requested or assigned.

Qualifications:

  • Degree holder preferably in medical (Medical Doctor) related discipline. Prior experience in life insurance industry, the medical field, underwriting or claims is preferred.
  • Excellent, more in-depth knowledge of medical impairments (interplay must be clearly understood), non-medical aspects such as financial, avocational, occupational, geographical/political risks and their impact on mortality/morbidity.
  • Excellent knowledge of insurable interest and financial underwriting principles.
  • Excellent communication skills, written and verbal.
  • Ability to influence and negotiate with both agents and clients.
  • Excellent decision making skills, able to rationalize the whole risk and come up with the proper decision based on the merits.
  • Comprehensive superior product knowledge.
  • A sound knowledge of the various business structures, the company accounts including balance sheet, profit and loss accounts.
  • Able to make a basic analysis of financial evidence such as tax returns, company accounts and arrive at a decision.
  • Fully understand the types of business insurance needs and the basis to financially underwrite risks.
  • Ability and skill to underwrite large amount cases including High Net Worth (HNW) products.
  • Ability to analyze business accounts and intelligently apply the information to the assessment of the financial risk.
  • Computer literate in MS Word, Excel and PowerPoint
  • Ability to give professional presentations to groups of agents on various underwriting topics.

Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by clicking on Click here for current opportunities. For more details please contact Ms. Kimleng Moul via [email protected]. Or Ms. Choury Chim via [email protected]. Application should be submitted before 24th May 2018.  Only shortlisted candidates will be contacted.




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